These Terms of Service (the "Terms") form a binding agreement between you ("Customer", "you", "your") and Blomm Group LLC, a Wyoming limited liability company with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, USA ("Blomm", "we", "us", "our"), governing your access to and use of the Blomm software service (the "Service").
By creating an account, clicking "I agree", or using the Service, you accept these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms, and "Customer" means that business.
1. The Service
Blomm is a software tool that helps Amazon sellers identify physical-retail businesses that may be a fit for their products and run automated cold-email outreach to those businesses. Specifically, the Service may:
- Analyze a public Amazon product URL you provide and suggest matching business categories.
- Retrieve publicly available business contact information from Google Maps for the cities and categories you select.
- Generate cold-outreach email copy based on the product information you provide.
- Send those emails on your behalf through our managed sending infrastructure, and track replies, bounces, and conversions.
- When you connect your Amazon Advertising account, create Amazon Attribution tags for your campaigns and surface conversion reporting.
We are not affiliated with Amazon.com, Inc. The Service operates as a third-party tool under Amazon's published API and partner programs.
2. Account registration and eligibility
You must be at least 18 years old and have legal authority to enter into a contract. You agree to provide accurate, current, and complete information during sign-up, and to keep that information up to date. You are responsible for safeguarding your sign-in credentials and for all activity on your account. Notify us at partners@blomm.io if you suspect unauthorized access.
3. Acceptable use
You agree NOT to:
- Use the Service to send spam, deceptive, harassing, defamatory, infringing, or unlawful content.
- Violate any applicable email-marketing law, including the CAN-SPAM Act (US), CASL (Canada), GDPR / PECR (EU/UK), or any similar law in your or the recipient's jurisdiction.
- Misrepresent the identity of the sender, omit a working unsubscribe path, or fail to honor opt-out requests within the legally required time.
- Target sectors prohibited by Amazon's published partner-network policies or by reasonable acceptable-use restrictions (e.g., gambling, adult content, illegal goods).
- Reverse-engineer, decompile, or attempt to extract source code from the Service.
- Probe, scan, or test the vulnerability of the Service without our prior written consent.
- Resell, sublicense, or otherwise commercially redistribute the Service to third parties without our prior written agreement.
- Use the Service to generate content intended to mislead consumers about Amazon, Blomm, or your own products.
You are solely responsible for the content of your campaigns and for compliance with all laws applicable to your outreach.
4. Amazon-specific terms
Blomm operates as a Tool Provider under Amazon's developer and partner programs. You retain ownership of your Amazon Advertising account and your Attribution program enrollment. When you connect your Amazon Advertising account, you grant Blomm only the API access necessary to deliver the Service. You may revoke that access at any time, in which case the connected features will stop working but your Blomm account will remain.
Your use of the Amazon APIs through Blomm is also subject to Amazon's own developer terms, marketplace policies, and Attribution program terms, which are administered by Amazon and may change at any time. Blomm is not responsible for changes to Amazon's policies or platform availability. If Amazon revokes or restricts Blomm's API access for any reason, affected features of the Service may be suspended or discontinued without liability to Blomm.
5. Subscriptions, payment, and refunds
5.1 Plans
The Service is offered on subscription plans listed on our site. Plan features, monthly prospect quotas, and prices may change; we will provide reasonable notice for material changes. Existing subscribers will keep their current price for the remainder of the active billing period.
5.2 Billing
Payment is processed by Stripe. You authorize Blomm (through Stripe) to charge the payment method on file for the applicable subscription fee on the renewal date until you cancel. Subscriptions auto-renew until canceled.
5.3 Cancellation
You may cancel at any time from your account. Cancellation takes effect at the end of the current billing period. We do not pro-rate partial periods.
5.4 Refunds
Subscription fees are generally non-refundable. If you believe you were billed in error, contact partners@blomm.io within 30 days and we will review the request at our sole discretion. Refunds (when issued) are processed back through Stripe to the original payment method.
5.5 Taxes
Listed prices are exclusive of sales tax, VAT, GST, or other taxes, unless explicitly stated. You are responsible for any such taxes that apply to your purchase.
6. Intellectual property
Blomm and its licensors own all right, title, and interest in and to the Service, including the software, designs, trademarks, and documentation. These Terms grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your internal business purposes during your active subscription.
You retain all ownership of the content you upload to the Service (product information, campaign settings, custom email copy). You grant Blomm a worldwide, non-exclusive, royalty-free license to process that content solely to provide the Service to you.
7. Third-party services
The Service relies on third-party providers (listed in our Privacy Policy Section 3). Those providers operate under their own terms, and their availability is outside Blomm's control. Brief interruptions to those services may affect the Service. We will work to mitigate impact and notify you of material outages.
8. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL GENERATE A SPECIFIC NUMBER OF REPLIES, LEADS, SALES, OR ATTRIBUTION CONVERSIONS.
Blomm generates outreach email content on your behalf. Actual email delivery, inbox placement, open rates, and reply rates depend on third-party sending infrastructure and factors outside Blomm's control, including recipient mail servers, domain reputation, and email content characteristics. We do not warrant any specific deliverability or engagement outcome.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOMM'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES PAID BY YOU TO BLOMM IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL BLOMM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
10. Indemnification
You agree to defend, indemnify, and hold harmless Blomm and its officers, employees, and agents from any claim, damages, liability, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms or applicable law; (b) the content of the outreach you generate and send through the Service; or (c) your violation of any third party's rights, including Amazon's policies.
11. Suspension and termination
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have breached these Terms, if your use creates risk for Blomm or other users, or if required by law. You may terminate at any time by canceling your subscription. Sections relating to fees owed, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.
12. Governing law and dispute resolution
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Sheridan County, Wyoming, for any dispute arising out of or relating to these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
13. Modifications to the Terms
We may modify these Terms from time to time. When we do, we will update the "Effective date" above and, for material changes, give you at least 30 days' notice by email or in-product notice before the change takes effect. Continued use of the Service after the effective date of a modified version constitutes acceptance of the modified Terms. If you object to a modification, your remedy is to stop using the Service and cancel your subscription before the effective date.
14. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Blomm regarding the Service and supersede any prior agreements.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
No waiver. A failure to enforce a provision is not a waiver of that provision.
Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices. We may give notice to you by email to the address on file or by posting in the Service. You may give notice to us at partners@blomm.io.
15. Contact
- Email: partners@blomm.io
- Postal mail: Blomm Group LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA
- Legal entity: Blomm Group LLC (Wyoming, USA)